All guides UniFi Protect Reolink TP-Link Tapo Hikvision, Annke, HiLook, Ezviz Dahua, Amcrest, Lorex, Imou eufy Aqara Any ONVIF camera Any IP camera (RTSP)Frigate NVR Ring Arlo Apple Home (HomeKit)

Connect a Hikvision-family camera

In the app, choose ONVIF (Generic) on the first setup screen.

Hikvision and the brands built on its firmware (Annke, HiLook, many Ezviz and Swann models) support ONVIF, but it is off by default and uses its own user list.

Before you connect

Open the camera’s IP address in a browser and sign in as admin.
Configuration → Network → Advanced Settings → Integration Protocol. Tick Enable ONVIF (some models say Enable Open Network Video Interface). Save before doing anything else.
On the same page, Add a user: a name, a password, and the Media or Operator level. This list is separate from the camera’s main users — ONVIF only accepts accounts from here.
Check the clock: Configuration → System → Time Settings, enable NTP. ONVIF sign-in fails if the camera’s time is wrong.
In Captured Motion pick ONVIF (Generic), enter the address and that ONVIF username and password, and connect.

What the app asks for

Host	The camera’s LAN IP address.
Username / password	The ONVIF user from Integration Protocol.

Stream address, if you need it

Only for the Generic RTSP route. The normal setup finds this itself.

rtsp://user:pass@CAMERA-IP:554/Streaming/Channels/101 (sub-stream: 102)

If it does not connect

“Authentication failed” with the right password	You used the web admin. Add an ONVIF user under Integration Protocol and use that.
Locked out after a few tries	Security → Security Service → Illegal Login Lock. Wait it out, then check the ONVIF password.

Vendor documentation

Hikvision: how do I enable ONVIF

Something out of date? Vendors move their menus. Tell us at [email protected] and we will fix the guide.